ROLE: Ken manages our employee benefits division and is responsible for overall customer satisfaction and resource allocation. Additionally, Ken coordinates with the account team for our larger-group clients to make sure that all of our clients receive quality service through conducting renewals and financial reviews among other duties.
EXPERIENCE: Joining Paradigm Group in 1999, Ken has more than 22 years of experience in the insurance industry. His professional background includes underwriter at Cigna Healthcare and director of information systems administration for Healthsource North Texas, a small HMO.
Ken received a Bachelor of Science in management of computer information systems from Drexel University and a Master of Business Administration from Tennessee State University.
INTERESTS: Ken enjoys spending time with his family. He plays an active role at his church, St. Henry, in the church’s men’s club where he volunteers regularly. Ken is a runner, has run two half marathons, and ran his first full marathon in October 2014. Ken also makes his own pasta!