ROLE: Beverly plays a key role as liaison between our carriers and our clients. She responds to customer queries from the benefits line for one of our larger clients. She also specializes in eligibility and reconciling bills for group accounts.
EXPERIENCE: Joining Paradigm Group in 2001, Beverly provides in-depth knowledge of benefits as well as superior customer service to some of our larger clients. Beverly has more than 20 years of experience in benefits administration and general business. Beverly’s professional background includes administrative assistant and benefits coordinator at Aerostructures Corporation, a large manufacturing company. There, she developed a keen interest and broad understanding of benefits by managing enrollments, solving claim issues, and responding to employee benefits inquiries.
Beverly graduated from Middle Tennessee State University with a Bachelor of Science in business education. She is also a Certified Employee Benefits Specialist (CEBS). She has held offices in the local International Society of Certified Employee Benefit Specialists (ISCEBS) chapter, Toastmasters International, and National Management Association.
INTERESTS: Beverly loves white sand beaches like those found on Paradigm Group’s recent retreat to Destin, Florida. Her favorite vacation was to Hawaii for her 10th wedding anniversary — and liked it so much she contemplated not coming back! Beverly has gone through different sports phases through the years, including playing tennis, bowling, and spin class, and she still exercises regularly. She enjoys planting flowers — New Guinea impatiens and purple pansies are her favorite. Beverly enjoys reading mystery novels and snacking on popcorn while rooting for her favorite contestant on reality singing competitions on TV. She’s also a Titans fan, owning PSLs, playing Fantasy Football, and even attending Super Bowl XXXIV.